The Product Marketing Admin Assistant is responsible for monitoring customer feedback and support issues related to the product launch. He/she also closely collaborates with the sales, marketing, and deployment teams, renders administrative work, and directly reports to the Product Marketing Manager.
Responsibilities
  • Collecting and monitoring customer feedback related to a product launch, conversations with Customer Success Managers, support issues, release-related queries and training requests
  • Tracking progress of leads until closing, helps monitor product launch KPIs
  • Organizing all information in a tracker and alerting the Product Marketing Manager for issues that need her attention
  • Coordinating with other teams (e.g. sales, account managers, support and deployment teams) for resolution of support issues; and providing administrative support
  • Performing other tasks as may be assigned by the Product Marketing Manager
Qualifications
  • Bachelor’s degree in any field
  • Flexible and can work under pressure
  • Can multi-task
  • Methodical, meticulous and well-organized
  • Good working knowledge of MS Office
  • Strong analytical abilities
  • Persistent and resourceful
  • Excellent English written and oral communication skills; good in business correspondence
  • Can work with minimum supervision
  • Can render overtime whenever needed
This position is temporarily (WFH) setup until further notice. The candidate must have his/her own computer and stable internet connection.
Work Schedule: Semi-flexible but candidate should be willing to render long working hours whenever needed.
This is a full-time renewable contract position.
Why Join Us?
Competitive salary
Intensive training
Exposure to a variety of technologies and roles
Hands-on Mentoring
Opportunities to learn and grow on the job
Mature company undergoing significant expansion in terms of markets and new product opportunities
Continuous R&D on new technologies
Focus on quality and streamlined processes: CMMI Level 5
Semi-flexible work schedule
Family-like work environment
No office politics
Performance Bonus
Health insurance for employee and one dependent
Free morning and afternoon snacks, refreshments, and vitamins
Paid leaves
Salary loan benefit
Retirement benefit
Loyalty and anniversary gifts
Contact Information
Unit 2802B, West Tower, Philippine Stock Exchange Centre, Exchange Road, Ortigas Center, Pasig City
Tel: +632 687 0744 | Mobile: +63 917 509 7324 / +63 939 851 0379